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  • ENFORCEMENT SECTION
     
  • Enforce laws and regulations adopted and provided to the Council.
  • Promote regulatory and orderly society in all alktiviti.
  • Enhance the quality of service and the image portion.
  • Ensure enforcement officials do not abuse the powers conferred
  • Ensure progress can be made on the complaints lodged by the public.

    INFORMATION TECHNOLOGY SECTION
     

  • Ensure 80% ICT damage that does not involve parts are handled and resolved within three (3) days of receipt of the completed form to the damage received by the Information Technology Division.
  • Ensure that 90% of application development New Applications or recommendations received from the department increase / users surveyed.

    ACCOUNTS, PAYMENTS AND BUDGET SECTION
     

  • Payments to suppliers or contractors is within (7) days from the date of the preparation of activity no.6 EFT payments.
  • Budgeting Alor Setar City Council for approval of the State Government of Sarawak is on or before August 31 of the current year are subject to the Circular or instructions from SUK.

    REVENUE SECTION
     

  • Payment counter service that is efficient, honest, trustworthy, friendly and comfortable. Customers will be treated no more than 15 minutes during normal hours and 30 minutes during peak hours.
  • Ensure tax bills assessment submitted to the address of the premises at the latest on 15 January of each year for the first term and 15 July for a second term.
  • Action encumbrances made 15 days after the notice is issued until the issuing of the Notice E E next term.

    EVALUATION SECTION
     

  • The evaluation process should be completed within 7 working days.
  • Prepare the valuation assessment process of new buildings within 14 working days of receipt of Form F to the preparation of reports of new buildings.
  • Numbering setting process should be completed within 14 working days of receipt of the application until the approval letter issued numbering.