CERTIFICATION MS ISO 9001 : 2008 MBAS
The abbrevation for International Organization Standardization (ISO) is a written standard that describes the essential element that needs to be in the quality management system to ensure the service of an organisation meets the needs of its customers.
Alor Setar City Council always commited in fulfilling MS ISO 9001 : 2008 that has been used since 2014.
CERTIFICATION SCOPE MS ISO 9001: 2008
“The provision of municipal service includes controls and development, licensing, enginering, valuation and property management, confidentiality, environmental health, landscape, management services, community services, financial management, information technology management, project management, building commissioners, legislation, enforcement, management Internal Audit, Local and Administrative Center. ”
MBAS VISION
“ To transform Alor Setar City as Liveable City ”
MBAS MISSION
Driving the excellence of a well-established Alor Setar City Council based on organizational quality, innovative, responsive and commited to sustainable development to achieve Liveable Municipality 2035
MBAS POLICY
“MBAS is commited towards delivering efficient and effective service b y continuously improving the service delivery system as well as empowering quality services by enhancing the MS ISO 9001 : 2015 Quality Management System”.
CERTIFIED CERTIFICATE MS ISO 9001:2008 MBAS